Monopolistic set-up breeds communication gaps and corruption.
Transparent and competitive set up is the only way .Let performing forces communicate and compete in terms and reach. Let law only watch unfairness and exploitation. Let fair standards be prescribed and let those be adhered to without discrimination. 
Nothing should be left to uncertainty , speculation , whim or fancy.
Address the issue of individual subjectivity to the last extent possible in decision making at all and every level. Be democratic and lead democratically. Every voice of dissent is one more opportunity for self examination / self assessment .